This increases convenience and also reduces the unnecessary paperwork. Online forms with online payment tools: The Web site should provide online forms that users can access online and pay online, or simply be able to download any Search facility: The Web site should provide a search tool that enables visitors to search by keywords and find the needed information anywhere on the site and its related documents. The site should remove outdated activities promptly. Informed with up-to-date and searchable calendars for local events, meetings, and activities. Interactive searchable calendars: The Web site should assist visitors to stay The Web site should provide easy access to the requested information in proper format regardless of the device in use. ![]() Responsive design: The users of a government Web site may use smartphones, tablets, or desktops to access the Web site for the needed information. ![]() Prod acknowledgement: e-mail, web sites, electronic data interchange (EDI) check prod avail: e-mail, web sites, extranets prod info: web sites, online catalogues prod acknowledgement: phone calls, faxes
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